- Evidence of the success of BRI’s digital transformation can be seen from the number of BRImo users at the end of 2023 reached 31.6 million users, an increase of >10 times in just 4 years, making BRImo the most downloaded mobile banking in Indonesia. Apart from that, in 2023 BRImo’s transaction volume has grown to extraordinary to reach IDR4,159 trillion. - 2 years into the establishment of Ultra Micro Holding, it has succeeded in serving 37 million MSME customers with total credit financing reaching IDR494.78 trillion through 1,018 SenyuM Outlets. 2023 PT Bank Rakyat Indonesia (Persero) Tbk. 2023 Annual Report 13 • Throughout 2021, BRI successfully carried out 3 (three) major corporate actions to support sustainable growth. These three major corporate actions became part of BRI’s business growth which was carried out inorganically and in the value creation process. The 3 (three) corporate actions included: 1. Consolidation of Bank Syariah Indonesia (BSI) with an increase in the price of BRIS shares up to four times since the consolidation process. 2. Increased BRI Life valuation through partnership with FWD Financial. 3. Establishment of an Ultra Micro Holding with Pegadaian and PNM with a total Right Issue value of IDR95.9 trillion consisting of IDR54.7 trillion in the form of government noncash participation in the form of Pegadaian and PNM shares, and IDR41.2 trillion in cash proceeds from shareholders public. This achievement marked history as the largest right issue in the Southeast Asia region, ranked third in the right issue in Asia, and number seven worldwide. • BRI opened its sixth overseas outlet, namely a Branch Office in Taipei, Taiwan located at No. 166, Sec. 3, Nanjing East Road, Zhongshan District, Taipei City, Taiwan. The operation of the BRI Taipei Branch (BRITW) started operating on Tuesday, November 30, 2021. The BRI Taipei Branch had also obtained an operational permit as a Full Retail Foreign Bank Branch Office License by the Taiwanese authorities. With this license, BRI Taipei Branch could provide Savings, Loans, Remittances, Trade Finance, and Treasury services to customers in Taiwan. 2021 In 2022 BRI continued to develop its business in a number of ways: 1. Mengakuisisi Danareksa Investment Management untuk terus Acquiring Danareksa Investment Management to continue to make the BRI Group a one stop financial solution for the people of Indonesia. 2. Launching the Qlola by BRI product as an Integrated Corporate Solution Platform with just a single sign on login. 3. Being more consistent in supporting Indonesia’s financial inclusion through: • BRILink agents reached 627 thousand agents and are spread over >58 thousand villages or cover >77% of villages in Indonesia. • Super Apps BRImo which already had 23.85 million users and made BRImo the banking app with the largest users in Indonesia. • Presenting >1,000 Senyum Outlets to facilitate access for customers of the Ultra Micro ecosystem in one door that successfully integrated >34 million customer data. 2022
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