REVIEWS OF VISION AND MISSION BY THE BOARD OF COMMISSIONERS AND BOARD OF DIRECTORS The Company’s Vision and Mission has been stipulated in letter No. R.394DIR/ CDS/06/2021 dated 30 June 2021. In order to ensure the suitability of the Vision and Mission, the Company always reviews the Vision and Mission periodically. MISSION “The Most Valuable Banking Group in Southeast Asia & Champion of Financial Inclusion.” VISION Vision, Mission and Corporate Culture A. To conduct the best banking practices with a priority to serve micro, small and medium enterprises to support the economy of the people. B. To provide customers with excellent services through professional human resources with a performancedriven culture, reliable information technology and future ready, aas well as productive conventional and digital network by adhering the operational principle and risk management excellence. C. To create optimal values and benefits for stakeholders with due observance to sustainable financial principles and Good Corporate Governance best practices. PT Bank Rakyat Indonesia (Persero) Tbk. 2023 Annual Report 86
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