Company Profile At A Glance PT Bank Rakyat Indonesia (Persero) Tbk. operates in the banking sector, as the Company’s main activity collecting funds from the public in the form of savings and other liabilities and providing loans to borrowers in helping to finance business expansion. Additionally, BRI offers digital banking services through mobile banking applications, transaction services, investment services and other banking services. As a national bank, BRI offers various products and services, including savings products such as BRI BritAma Savings, BRI Simpedes Savings, BRI Junio Savings among others. Loan products include Micro Loans (Kupedes, Kupedes Rakyat, KUR Micro), Consumer Loans (BRIguna, KPR BRI, BRI Credit Card, Ceria), Small Loans (KMK, KI, KUR Kecil), Medium Loans (KI or KMK), Corporate Loans (KI or KMK) and other loan products. Moreover, BRI offers a complete suite of fee based products and services including Micro Insurance, Mortgage Loans Life Insurance, and Mutual Fund Sales Agent. In digital banking services, BRI provided mobile banking applications (superapps), namely BRIMo, to make it easier for customers to carry out various banking transactions, corporate transaction services through the Cash Management System and BRICams, Institutional Services, Business and Financial Services, BRILink Agent, International Business Services, BRIfast Remittance, Treasury Services, Investment Services, and BRI Prioritas. In providing services to all its customers, BRI applied a hybrid bank concept combining the presence of a network of business unit and branchless banking (BRILink Agents) spread throughout Indonesia, together with competent financial advisors and digital capabilities. The combination of these three banking services provides a more effective, efficient and integrated in product that supports the developing digital literacy journey of the Indonesian people. BRI’s network and business partners span significant regions both at home and abroad. Domestically, BRI has 1 Head Office, 18 Regional Offices, 453 Branch Offices + Special Branch Offices, 7,155 Sub-Branch Offices (including BRI Units, Cash Offices, and BRI Teras), 115 Mobile BRI Teras, and 4 BRI Ship Teras which spread across Indonesia. Meanwhile, BRI’s overseas office network counts 6 Overseas Branch Offices and 3 Overseas SubBranch Offices located in New York, Cayman Island, Singapore, Taipei, Timor Leste and Hong Kong. Combined, BRI currently serves customers through 7,755 business unit, 686,128 e-channel networks and 740,818 BRIlink agents. In carrying out its operational activities, BRI has a total of 88,225 workers with educational levels as follows: 10 worker with Doctorate Degree, 1,779 workers with Masters Degree, 74,717 workers with a Bachelor’s degree, 10,196 workers with a diploma, and 1,523 workers with a high school/equivalent education. On the information technology side, BRI had reliable digital infrastructure with 3 (three) main pillars, namely: 1. Digitalizing the Core, which aims to increase productivity and efficiency and create reliable customer service, through business process reengineering. This strategy was able to produce products and services including BRISPOT, BRILink Agent, BRImo and Qlola. 2. Digital Ecosystem, which aims to create a digital-based platform and carry out collaboration with the digital ecosystem (Banking as a Platform) offering new products and services outside the Bank’s main business, including BRI API, Digital Ecosystem Platform (Pasar.id , BRISMART, BRIMOLA, and others), Partnership with P2P, E-Commerce and Ride Hailing. 3. New Digital Proposition, which aimed to create a new business model through a new digital proposition with a fully digital approach to produce products and services including Digital Savings, Digital Loans (Ceria, Traveloka Paylater) supported by Big Data Analytics and Artificial Intelligence ( BRAINBRAIN). Board of Directors’ Report As of December 31 2023, BRI’s consolidated total assets were able to grow 5.3% to IDR1,965 trillion, driven by credit and financing, which reached IDR1,266 trillion or grew by 11.2% year on year. PT Bank Rakyat Indonesia (Persero) Tbk. 2023 Annual Report 47 Report of The Board of Directors and Board of Commissioners
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