Information Technology Strategic Plan 2023-2024 2025 Platform Founddations for Omnichannel and Personalization Automation CoE enabling Automation@scale across BRI EAM function to align architecture requiments with business aspirations Robust Data Privacy and Protection Agile CoE enabling Agile@scale operating model and governance Digital talent war room to make BRI Home of Best Digital Talent Detailed Organization assessment to design IT org of future Optimize open banking and emerging digital ecosystem Composable architecture enabling Secure, Reliable, and Agile Infrastructure Analytics@scale capabilities through enhanced BRIBrain team Squad-based Organization and DevSecOps-based Approach for Critical Products / Journeys Distinct Employee Value Proposition to Attract Best Talent Seamless Hyper-personalized Experience and tailored product Next-gen Platform Capabilities to Drive Business Growth Best-in-class Data & Analytics Capabilities Driving Cross-sell and Targeting Fully Product-based Delivery model with leading Agile Practices Digital Native Culture with Future-Ready Skillsets and Competencies Resilience IT Platforms Groom Breakthrough Innovation Excel Data - Driven Organization Agile 10x Governance Transporm Digital Talent Themes 2021-2022 BRI’s Digital & Information Technology Strategy was prepared referring to BRIvolution 2.0 and prepared based on the GREAT framework for the 2021-2025 period with the following details: 1. Groom Breakthrough Innovation: In 2021-2022 BRI built an omnichannel platform and adopted automation in several business processes; in 2023-2024 it will focus on optimizing open banking and building a digital ecosystem, and in 2025 it will improve customer experience by focusing on next-gen open banking. 2. Resilience IT Platform: In 2021-2022 BRI implemented Enterprise Architecture Management (EAM) with the aim of aligning IT architecture with business needs, and in 2023- 2024 it will focus on implementing a safe, reliable and agile composable architecture, and in 2025 it will focus on next -gen platform aimed at business growth. 3. Excel Data-driven Organization: In 2021-2022 BRI owned a robust data privacy and data protection system, in 2023- 2024 BRI will continue to improve AI (Artificial Intelligence) capabilities in platform development at BRI, and in 2025 it is expected that BRI will become The Best in Class Data & Analytics in increasing BRI Cross-selling. 4. Agile 10x Governance: In 2021-2022 BRI created an agile operating model and governance, in 2023-2024 BRI will focus on agile DevSecOps with a critical product or journey approach, and in 2025 it is expected that BRI will produce fully agile products. 5. Transform Digital Talent: In 2021-2022 BRI became Home To The Best Talent in the Digital Talent War Room, in 2023- 2024 BRI will focus on Employee Value (EV) so that it can attract the best IT talents and in 2025 BRI can focus on development BRI talents become Digital Native. PT Bank Rakyat Indonesia (Persero) Tbk. 2023 Annual Report 424
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