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WHISTLEBLOWING REPORTING MECHANISM
BRI provides a special channel used to report violation to the President Director, these are: SMS, Written Letter and Webmail BRI. The information submitted in the violation report is protected.
Types of Reports
Information on violation report which may filed through WBS are:
Every violation has to be reported in clear and responsible manner. The information conveyed in the violation report consists of: violation, party involve, time of violation, place of violation, chronology of violation, and violation evidence as preliminary information for investigation.
The reporter may use various information tools of WBS: SMS, Written Letter and BRI Webmail to WBS Manager depicted below:
BRI provides protection and confidentiality assurance to all whistleblowers that disclose any violations or suspected breaches. The protection includes:
Every violation report in WBS will be proceeded to further action. The handling procedure is conducted through the following mechanism:
Conducts investigation or Special Audit of the allegation of the violation.
Should the violation be proved and indicated for internal fraud, the investigation team will refer the violation case to Discipline Violation Checking Team, Policy and Human Resources Development Division to further proceed in accordance to S.152-DIR/SDM/05/2009 on Disciplinary Regulation.
Reporting investigation result to related Head of Working Unit and WBS Manager within five working days after the investigation process ends.
Head of Related Working Units
WBS SYSTEM MANAGER
BRI’s whistle blowing system is directly managed by the Head of Internal Audit Working Unit under the control of the President Director. WBS Management consist of two processes:
TOTAL WBS REPORTS FILED AND FOLLOWED UP IN 2016 AND ACTION FOLLOWED
The number of violations reported in 2016 were 99 reports. Cumulatively, the total reports filed since the implementation of WBS up to 31 December 2016 were 1,654 reports with the details as follows:
|up to. 2010||2011||2012||2013||2014||2015||2016|
The reports received in 2016 were divided into report classification, sources of report, identity attachment from the reporter, and the media for reporting, as follows:
|Period||Σ||Source of Reports||Identity of Reporter||Media||Classification of Reports|
In general, total complaint/report as of 31 December 2016 was lower in quantity than that of the previous year. However, the percentage of report classified as violation was higher as reflected in the following table:
|Note||31 December 2015||31 December 2016|
|Input||Indication of violation||Input||Indication of violation|
|Amount||109 (45,79%)||129 (54,21%)||31 (31,31%)||68 (68,69%)|